An operating brief

Cooper's Coffee Haus

More than ten sites since 2022. One view of the sales, permits and crew behind every one.

2026 · Seven sheets

What is Frankenstein

Good systems are assembled, not bought.

We assemble yours.

Frankenstein is an AI studio in Manila. We build {{ productName }}, an AI-native ERP, into the way your business already runs.

An AI-native ERP

Most ERPs promise to run everything, then do too little of it well enough for how businesses in the Philippines actually work. Every {{ productName }} build is fitted to your processes and SOPs.

An operating system for your business

It connects systems that were never designed to talk to each other, from your POS and accounting to payroll and group chats. Its AI handles the routine work across all of it.

A company brain

One record of the whole business. When your team shares a supplier bill, a photo from the floor or a message thread, {{ productName }} files it where it belongs.

We integrate proven AI

We assemble the system around AI from the companies that make it. We do not build that AI, and we say plainly where it will not help.

We run it ourselves

{{ productName }} is the base we run our own studio on. Your system starts from that same base, and we add only the parts your operation needs.

What we see

This is your operation as it reads from the outside. The details are yours to sharpen.

Since April 2022

Cooper's began in April 2022 as a counter inside the Hai Chix branch at Estancia. More than ten sites have opened since, and the latest moved into larger formats: SM Megamall, a standalone cafe on High Street South in BGC, and TriNoma.

What you serve

Specialty coffee with crepes, sandwiches and pastries, plus house beans by the bag and a cold brew concentrate in the making. Away from the stores, an events line takes coffee carts to the customer.

How you sell

Seven sites opened outside Hai Chix, from a kiosk at One Ayala to mall stores and a standalone cafe in BGC. The rest opened as counters inside Hai Chix restaurants, and events sell away from any store.

Sister brands

Cooper's and Hai Chix & Steaks share more than sites. The Hai Chix menu carries “Coffee by Coopers”, the counters inside its restaurants list its phone numbers, and in May a qualifying Hai Chix receipt at Westgate earned a free drink at Cooper's.

Where a customer reaches you 9

Instagram Facebook TikTok Email inbox Westgate mobile One Ayala mobile Filoil San Juan mobile EcoOil EDSA mobile Events guide

Customers have at least nine ways to reach Cooper's, counting only public pages. A single event inquiry can start in the inbox or on any of three social accounts.

What we'd ask first

The three we would open with, and a sample of what follows. You know your floor better than anyone; tick what rings true.

Why now

What makes now the ideal time to look for inefficiencies across the whole operation?

What matters most

Which part of how you work would you most want made easier?

What good looks like

What would the right system let you do that you can't today?

Every new site

More than ten sites since 2022, from a kiosk to a standalone cafe. How does the work of running them grow with each one that opens?

What renews when

Cooper's has opened in seven cities, and every site carries its own permits, crew health certificates and lease, each with its own dates. Where is that full list kept, and who sees what lapses next?

Sales to the bank

Card, QR and delivery payouts land anywhere from a day to a week later, each net of its own fees. How long does matching every site's day to the bank take, and how far behind does it run?

Between the two brands

Counters inside Hai Chix, “Coffee by Coopers” on its menu, a free drink on a Hai Chix receipt. What does each brand charge the other, and where does each site's own P&L live today?

Tomorrow's pastry par

The same croissants and cakes sell across your sites and on the Hai Chix menu. How does what was left at closing shape each site's par for the next day?

Cost per drink and bag

When the price of beans, milk or cups moves, how does the cost of every drink and every bag on the shelf get worked out again?

Requests and approvals

A site needs a repair, a supplier bill falls due, a crew member asks for a cash advance. How does each request reach whoever signs, and how many days does it wait?

From inquiry to cart

An event inquiry lands in a DM on a Saturday night. How does it become a quote, a deposit and a cart stocked and staffed from a store?

Whichever you tick, the working session starts there.

Cooper's Coffee Haus

Good to have you back. {{ productName }} has been keeping the records.

What needs attention

Sales to match to the bankEvery site, from the POS exports and settlement reports

4 waiting 1 stale 1 unrouted

Reading · This week

Megamall's weekend card sales are not matched yet. The settlement report for those two days has not come in.

POS exportsSettlement reports

What bites next

Coffee cart, company event 3days Crew and stock from TriNoma Running

Fresh milk price change 12days Every milk drink's cost moves November 1 Due soon

Crew health certificates 9days Four at TriNoma lapse October 29 Due soon

Where things stand

Cafe sales: +4%

Food and pastries: −3%

Counters in Hai Chix: +2%

SM Megamall

Cafe · Level 4, Mega Fashion Hall

+5%sales this week

−6%on pastry

Both against a usual week, from the POS exports

Where it is

Sales readAll seven days, from the POS exports

Yesterday

Done

Matched to the bankWeekend settlement report not in

Today

Current

Crew hours set against sales

Awaiting

Ready for month-end

Awaiting

Reading

Pastry here is under a usual week. Croissants sold out on three days, which points to a par set too low.

POS item salesPastry par

Cooper's Coffee Haus on {{ productName }} · sample data shown

Your operation on {{ productName }}

Your operation mapped onto it, nothing replaced, everything connected.

Your POS at every site, via its report exports Payout reports and bank statements Your books and payroll Supplier invoices, price lists and recipes Permits, leases and health certificates Your inbox and social messages

One connector per source

The company brain

Sales and payouts by site and brand

Requests and approvals

Stock, recipes and drink costs

Event bookings and deposits

Permits, certificates and leases by site

Activity log

Checked + approved

One record of the whole business

Money and month-endInsights

Matches every card, QR and delivery payout to each site's POS day, gross to net, routes each payment request to whoever signs, and keeps each brand's P&L by site.

Stock and supplyInsights

Keeps the cost of every drink and every bag current as supplier prices move, sets each site's pastry par from what sold and what was left, and drafts each site's orders from what it needs.

Sites, events and peopleInsights

Keeps each site's permits, certificates and lease with their dates, gives every new site its opening checklist, and carries each event from inquiry to deposit to cart.

{{ productName }} app

The screens your team works in

Companion chat
in the app

Ask about any record · it answers from your data

Telegram companion
in your team chat

Send a photo or a note from the floor · it files it

Where your team works

Safeguards Every change is recorded Access is set by role Every figure carries its source Your data stays yours Your people make the calls

Where this goes

A first chat

We look forward to speaking.

A working session

One hour with your operations lead, starting from the eight questions on sheet four. Wherever the real pains turn out to be, that's what we build first.

A pilot before any build

We prove it on one workflow first. If it doesn't hold up on your floor, you walk away with the process maps we drew.

Contact

Frankenstein

frankenstein.ph
{{ contactEmail }}

Scan to open this briefcoopers.frankenstein.ph